Frequently Asked Questions

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Our apartment homes are priced individually based on the amenities and features.

Application fees are $50 per person 18 and older occupying the apartment and there is a $120 administration fee per unit. You may pay these online with your banking account information or by credit card, a small fee will apply. We also accept money orders in the office for application fees and one-time move in costs. All application fees are nonrefundable.

Applications may be found under the floor plans tab of our property website, or you can stop in the office for a paper application during business hours.

Monthly statements will be mailed with the amount due on the 1^st for the rent, trash fee, and water/sewer costs. We do require that residents have renters insurance. They can choose whatever provider they prefer or we have an option for liability coverage they can opt into for only $15 a month. Residents are also responsible for setting up electricity to be switched into their name on the day of move in. They can choose whatever provider they prefer.

Security deposits will vary depending on the size of the apartment home. The standard security deposit for a one bedroom is $150, a two bedroom is $250 and a three bedroom is $350. An additional deposit by be required based off of application screening results.

Rent is always due on the first and a $50 late fee is assessed on the 4^th of every month (even Sundays and holidays). On the 4^th, a $10 daily late fee will also be assessed and will continue each day until balance is paid in full.

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

Up to 2 pets, cats or dogs, are allowed. Monthly pet rent and pet deposit are required. Unauthorized pets found in your apartment home will be subject to a $100 monthly fee up until the date the lessee registers the pets and pays the required pet fee/deposit. Breed restrictions apply; please contact the office and view our pet policy. 

Yes, if the lease buy-out fee has been paid. A 60-day written notice is required before vacating your apartment, and the lease buy-out fee is $1200 due 30 days from the date that your notice was submitted. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

Yes, Charter Communications and AT&T are our community cable and Internet providers. These services are set up by the resident and they are responsible for the monthly cost.

Yes! We have partnered with a national renters insurance provider that offers a policy that meets our minimum requirements. For your convenience, you can enroll online at www.ePremiumInsurance.com or by calling 1-800-319-1390. If you enroll with ePremium, they will automatically send us your proof of coverage upon policy activation so there is nothing further you would need to do. If you elect to obtain coverage from another insurance carrier, you will be required to provide proof of this coverage to the leasing office and the policy must meet our minimum requirements of $100,000 Liability Coverage and $10,000 Personal Property Coverage.

You are allowed to use the gas grills on the property. We do not allow the storage or usage of any personal grills on the property.

If you are locked out during business hours, you can come to the office to be let back in your apartment or garage.

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.